Payment and return
We deliver orders across Ukraine using the “New Mail” delivery service. You can choose delivery to a branch or to an address (analogous to classic courier delivery). In most of the settlements of Ukraine, delivery is carried out in just 1 day. Delivery cost – according to the tariffs of the New Mail delivery service. Delivery of orders over UAH 1,500 is free.
We carry out international delivery using the Ukrposhta delivery service. Worldwide average delivery time: 2-3 weeks. Shipping costs are automatically calculated in the shopping cart at checkout.
You can return goods within 14 days after purchasing / receiving the goods. In the parcel, you will have a return form, which must be completed and enclosed in the parcel. Refunds will be issued within 5 business days after the date you received the returned package (excluding the day you received it). Transportation of goods in case of return is paid by the client (except for goods with defects or errors of the online store).
*** Please note that we check the returned goods to ensure they are in good condition.